Club Zed entitles users to unlimited downloads of mobile and PC products except games which are limited to 1 per week
How to unsubscribe from Club Zed?
To unsubscribe from Club Zed just send STOP to 19 44 77 or call our customer care on 1300 797 587 charged at standard rate from a landline.
How do you join Club Zed?
Just send ZED to 19 44 77 and you will be subscribed to Club Zed for $10 AUS per week and get access to all of zed's great services. The customer can also subscribe via an SMS, online or WAP ad. Or the customer can join through the zed website.
How does club Zed work?
To become a member of Club Zed you can either send an advertised keyword to 19 44 77 or enter your mobile number on the website. Then we'll send you a link to our Wap shop where you can use your unlimited downloads or the website if you prefer. We'll also send your billing message which includes lots of helpful info on Club Zed. You should also receive one free message telling you exactly what you've subscribed to and how to stop your membership.
Portfolio
Zed Australia offers 12 products: Club Zed, Poly's, Tone's, Paper's, Logo's, True's, Game's, Playfun, Polyurban, Polyfun, Realfun, Daily Horoscopes. However Clubzed is the only service advertised.
Definition
Club Zed: is a subscription service priced at $10 AUS per week.
Club Zed subscribers can obtain unlimited downloads every week days. Credits can be used via website or through the club zed Wap site. This does not include games which are 1 per week.
How much does it cost?
Club Zed costs $10AUS per week for unlimited downloads of all our products except games which are limited to 1 per week.
What are the advantages of this service?
Club Zed gives you unlimited downloads of unique, quality content, developed by one of the worlds largest mobile content service companies.
How much content can a member download each month?
Club Zed members can download unlimited products apart from games which are limited to 1 per week.
What kind of SMS does a member receive when they first join?
When you fist join you should receive three SMS messages and WAP push which is called Enter Club Zed. The first free message tells you what you have subscribed to and how to leave the service. The remaining two messages are billed at $5 AUS each and give you some extra info on Club Zed. The Wap push called Enter Club Zed is your direct link to all zed products directly on your phone.
How to Activate Clubzed
SMS ordering, which is usually as a response to advertising on the web, TV or as the result of a CRM campaign. The customers will order service using 19 44 77.
Customer subscribes or join zed on our web site www.clubzed.com.au
Customers can also join zed from online advertising or off portal Wap sites.
Just send ZED to 19 44 77 and you will be subscribed to Club Zed for $10 AUS per week and get access to all of zeds great services.
To become a member of Club Zed you can either send an advertised keyword to 19 44 77 or enter your mobile number on the website.
Then we'll send you a link to our Wap shop where you can use your unlimited downloads or the website if you prefer.
We'll also send your billing message which includes lots of helpful info on Club Zed.
You should also receive one free message telling you exactly what you've subscribed to and how to stop your membership.
How many messages does a customer receive per month?
Club Zed member should receive 8 SMS messages a month and 4 links to the Club Zed shop.
If I choose to deactivate the membership, will I be charged?
Once you stop your subscription you will not be sent any more billed messages. Unless you've subscribed for the first time and you've sent stop immediately after your request. In this case as soon as you send the request to join we cannot stop the messages being sent out.
What do I need to do to download content?
Once you've chosen your content either on the website or from one of our adverts, you'll receive something called a WAP link. This is found either in your Inbox or Service Inbox, Funbox or Browser Messages. All you need to do is click on this message and you'll start to download your content. Remember to save the content if needed, as you won't be able to download it again.
What happens if I don't download the content immediately?
You have 7 days to download your content until it expires.
Do I lose my credits if I unsubscribe?
Once you unsubscribe you have 5 days to use your credits or risk losing them completely.
Does Club Zed work with all mobile operators?
Club Zed works with Optus, Vodafone, Telstra, Virgin and Three (Hutch).
How do I configure my Wap settings?
The best way to get your Wap settings sent to your phone is to call your operator or you can check your phone manual.
What's parental control?
Parental control allows Mobile phone owners to restrict the access to their mobile or their minor's mobile to Club Zed services. This can be easily switched on by accessing our website or calling our customer care on 1300 797 587.
Customer Care details
You can call our customer care on 1300 797 587 which is just 60cents AUS per minute from a landline. Or you can also email you query to ausinfo@zed.com or zed.care.aus@zed.com.
Access Channels
The customers in Australia usually contact the call center by calls, emails, voicemails and letters.
